Q: Why should I transfer my site? What does web site migration entail?
A: If your current web hosting provider can no longer answer the demands of your web site, or if you go through constant network downtime, or if you are forced to wait for hours for the support team to reply to you, it might be a smart idea to switch your provider, i.e. to transfer all the files for your websites as well as your databases from your current provider to your new provider. At LATINOWEB.CA, we know that this can often be hard & time–consuming. That is the reason why we’ll perform all that for you at no cost!Our competent technical team will migrate your site content from your current hosting provider to us. Our techs have plenty of experience migrating websites and can take care of everything – from a normal WordPress blog or Joomla™ site, to a highly elaborate, custom–made web application.
Q: Website migration sounds like a lot of work. Just how long will it take?
A: While we can’t give you an exact time frame, because there are lots of variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our best to transfer your web site within 48h, and in certain cases – within 24h (if the content is not very large).
Q: My personal privacy is important to me. What info do you require?
A: We’ll require the login information for your current hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: Will my website be unavailable during the migration?
A: Nope. Your web site will continue to be fully operational during the migration. Once everything is done on our end, we will tell you so that you can preview it and check for problems. If everything’s OK, all you will have to do is change your domain’s DNS settings.
Q: Will my present web hosting provider need to provide any information/assistance?
A: No. We’ll never get in touch with your hosting provider about anything at all. They won’t be aware of the web site transfer either.
Q: Which hosting platforms do you support?
A: Yep. We support all regular Linux–driven web hosting platforms. We do not support Windows–powered web hosting platforms, because we don’t offer Windows web hosting services ourselves.Additionally, we don’t support proprietary web site building and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.