1 hour ticket response
Timely support is our paramount duty and this is the reason why we’ve got a team of expert client support engineers who will be happy to offer a fast response to any question that you could have. Just post your customer support ticket from your Site Control Panel and we’ll respond back to you within sixty minutes at the latest. Actually, we strive hard and aim for a twenty–minute technical support ticket response time.
An Outstanding Support Service
Each member of our customer care team has many years of experience in the cloud plans field and the vast majority of them have worked for us for at least 5 years. They are all ready to reply to all your queries in the most efficient way possible.
A User–Friendly Help Section
To help you get a quick tip on how you can use a given feature, we have included a very intuitive Help Center section in your Site Control Panel. You can search through a big collection of web hosting account management articles and website administration articles, have a glance at our F.A.Q. database or check our educational video tutorials.
