Customer Support Channels
A 1–hour Response Guarantee
Giving superior quality support in time is our high priority, so that we back up each cloud plans plan with a one hour ticket solution guarantee. At the time you send a ticket or drop an e–mail, our user tech support crew will do all they could do to offer the most acceptable answer to your situation and to give you advice quickly.
A Top–quality Support Service
Our tech support service is delivered by a crew of capable employees who definitely are able to react to your questions as soon as possible. You are able to make contact with the support staff by opening a help and support ticket from your Site Control Panel or by sending us an e–mail message. On business days, you can also call us on the phone or make use of the live chat solution.
An Intuitive Help Section
If you wish guide while performing tasks within the Control Panel, you could always click on the Help button and find your question in the set of articles or blog posts that will appear. We have also turned lots of the articles and reviews into educational videos. The catalogue of instructional videos will load if you choose the Videos button present on the top right.