A 99.9% Server Uptime
The principal advantage of constructing your own cloud hosting system is that you don’t have to worry about compatibility – you design a specific set of software tools in such a manner as to be compatible with a given set of hardware elements. The result is something even more stable and dependable, as there are fewer potential chances of failure. We have set up our cloud hosting platform using tried and trusted hardware components plus a seriously tweaked version of SELinux in an attempt to set up a totally secure home for your own websites.
Because of this, with each of our cloud plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on enterprise–class hardware parts supplied by Juniper. Also, on each router, we have configured a firewall with an elaborate set of rules that will filter out all fishy requests.
Hence, in all our data center facilities – in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your cash on the line, you cannot feel truly secure. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or if you have to get a bit more robust hosting solution, such as a VPS plans or even a dedicated web hosting plans – you will get a full refund, without any hidden costs or reimbursement charges.
24/7 Technical Support
If you’ve ever had to wait for hours for a response, you are aware of how exasperating this can be, particularly when your website is at stake. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be at your disposal and they’ll respond to you in under sixty minutes. And the best part is that their average support ticket response time is just twenty minutes!